Stop overthinking.
We’ve already cooked the answers for you.
Shipping & Orders
Where can I buy The Api Asli products?
You can purchase directly from our website.
We also pop up at selected retailers and events from time to time, so follow us on Instagram to catch where we’ll be next.
When can I order my sambal?
Orders are open during the 1st and 2nd week of every month.
Why? Because we make our sambal fresh in exclusive small batches and cap production at just 70 bottles monthly. No mass production here.
Orders close on every 15th of the month. Your sambal will be prepared fresh, and delivered during the last week of the month.
When will I receive my order?
Usually by the last week of the month. We will update once your order is ready.
Good things take time… but not too long. We’ll make sure your sambal gets to you fresh and safely.
Can I change or cancel my order after it’s been placed?
We process orders pretty quickly, so changes or cancellations are not guaranteed.
But hey, mistakes happen. Reach out to us ASAP via our WhatsApp +65 8224 5964 and we’ll do our best to help.
What is your return policy?
If your order arrives damaged or incorrect, contact us within 7 days and we will make it right.
Do you offer self-collection?
Unfortunately, we do not offer self-collection at the moment. Delivery is $10 per order.
Do you ship internationally?
Not yet bestie. We’re keeping things local for now while we perfect the experience first.
But international shipping? Definitely on our wishlist for the future.
Product Related
How do I store the sambal?
Keep it refrigerated at all times.
Best enjoyed up to 3 months from the manufacturing date for the best flavour experience.
Does your sambal contain allergens?
Yes, our sambal contains ingredients such as peanut oil and dried shrimp paste.
As we expand our range, ingredients may vary, so please refer to each product description for allergen information.
Are your products halal-certified?
Our products are currently not halal-certified.
However, our sambal does not contain pork, lard, or alcohol, and we are proudly Muslim-owned.
What can I eat your sambal with?
Honestly? Almost everything.
Rice, eggs, noodles… even sandwiches. Our community gets pretty creative with it.
Bulk Orders
Do you accept corporate, wedding or bulk orders?
Yes! For gifting, events, or larger orders, please contact us early via WhatsApp +65 8224 5964 so we can plan production accordingly.